GEPCO BILL PK · INDEPENDENT GUIDE
When your bill does not appear
A missing result can have several causes. Check the details first, then use official support.
Work through these checks
- Compare your number with the latest printed bill. For Reference No., enter the 14 digits without spaces or punctuation.
- Check that Reference No. or Customer ID matches the kind of number entered.
- Match the U/R selector to the bill.
- Use a recent bill: GEPCO notes that some reference numbers have changed.
- If the official portal is temporarily unavailable, try again later. Use GEPCO’s official guidance if a payment deadline is close.
- If the problem persists, contact GEPCO with your account details through an official channel.
Avoid these assumptions
- A missing bill is not proof that no amount is payable.
- A failed lookup does not confirm a payment, a disconnected account, or an account dispute.
- A screenshot from this help site is not an official bill.
Check your GEPCO bill
Enter your account number to view, print or save your bill.
Your number is sent securely to PITC, through this website or directly from your browser, to retrieve your bill. We do not save bill details. Privacy
Need the official portal? Open PITC (opens in a new tab)
Confirm the name, billing month, due date and amount. On a small screen, scroll inside the bill to see all columns. For interactive meter photos or tax certificates, use PITC.